FAQ

 1. Why was Pinnacle Perks developed?
Pinnacle Perks was developed to make choosing a quality healthcare provider fun. Similar to the hotel and airline industries, Pinnacle Perks values the customer decision of where to purchase services. We believe that consumers should be empowered to make educated choices as to what is best for them. Therefore, quality decisions should be rewarded!

2. How do I join Pinnacle Perks and get a card?
It's fast and easy. Simply go to the "My Account" section on the right-hand side of this page, and click on "Log-In/Register" to sign up. A personalized Pinnacle Perks smart card and welcome letter will be mailed to you shortly after verification of your information.

3. Does it matter what insurance plan I have?
No. Pinnacle Perks works with participating employers who sponsor your participation. This is the quality reward plan that welcomes everyone regardless of health status.

4. What is a Pinnacle Perks participating Preferred Provider?
Our participating Preferred Providers are all outstanding partners in providing high quality, cost-effective services.

5. Who are the participating Preferred Providers?
You can view a description of each participating Preferred Provider by clicking the drop-down menu on the left-hand side of this page.

6. When should I utilize a participating Preferred Provider?
Since your personal healthcare is paramount, discuss any decision to use a participating healthcare Preferred Provider with your physician. If you need a medically necessary service, we ask that you and your physician consider the use of one or more of our participating Preferred Providers.

 7. How do I earn points?
Whenever you receive a medically necessary service from a participating Preferred Provider you will receive points, which can be redeemed for rewards through the website at www.pinnacleperks.com.  Simply show your Pinnacle Perks smart card at the time of service, and the participating Preferred Provider will award your points to your account. 

8. Where do I use my Pinnacle Perks smart card?
You can use your Pinnacle Perks smart card at participating Preferred Provider locations.

9. How do I redeem points?
To redeem points, simply click on the description of the reward you desire and add it to your shopping cart. Your order will be processed at the time of checkout, and points will automatically be deducted from your account.

10. What are the rewards?
Rewards are shown on the Pinnacle Perks website. You may obtain rewards by paying with points or by purchasing the item (if you don't have enough points accumulated). You will be responsible for any taxes and shipping/handling costs associated with your reward.

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